FAQ#
What is the status of this project?#
The API is stable at this point. If you need a specific feature, please let us know via online chat.
How can I be sure your service is reliable enough?#
We implemented comprehensive automated test suite and conduct user acceptance tests on each release.
How can I get access to the API#
Please contact us via online chat to request API access.
Note, that:
- if you are a broker, you need to be granted manager API DLL and C++ headers access by MetaQuotes or your whitelabel vendor
- if you are a broker partner you need to be granted manager access to an MT server and access to manager API DLLs and C++ headers by your broker
What is the API cost#
The API is provided as a paid subscription addon at this point and a trial period is available.
I would like to get a trial, is this possible?#
We provide a trial period so that you can test our APIs.
Is the service safe to use?#
The service was built with security requirements in mind. However, you should plan security of your application appropriately so that:
- you do not use manager access credentials with balance management permissions for live accounts unless you are willing to manage balances for live accounts via our API
- if you are willing to manage balances via our API please make sure that you conduct a real-time or near real-time audit of your balance operations on your side
How do you store manager access credentials?#
The manager access credentials are stored in a specialized industry-leading encrypted secure storage and accessed only to serve your API requests.
Other questions#
Any question? Post it via online chat any time to get a response. We will be happy to answer.