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FAQ#

Is API implementation stable?#

We released MetaStats in the end of Jan 2021. We beleive it is ready for production use. If you'll still face any bugs, please let us know via online chat and we will fix them fast.

How can I be sure your service is reliable enough?#

We implemented over a hundred of unit and user acceptance tests for this API. We execute them before each release.

Can I test your API without coding any app?#

Yes, please check the swagger UI for MetaStats API: https://metastats-api-v1.agiliumtrade.agiliumtrade.ai/swagger/

Could you explain what all metrics mean in REST API response?#

Please check this document for description of all metrics present in REST API response: Metrics model

Will I be charged for using your API?#

The MetaStats API is intended to be used with a paid MetaApi MT terminal hosting service. See https://metaapi.cloud/#pricing for more details. A free usage tier is available.

I would like to get a trial, is this possible?#

MetaApi provides a free usage tier so that you can test our APIs.

I plan to run many accounts at once. Can I get a discount?#

We designed our pricing so that you pay equal or less than amount you have to pay for executing your own infrastructure even in high volume usage scenario. Please check our pricing.

Is the service safe to use?#

Security of our service is mostly based on the fact that it is not possible to transfer funds from your trading account using trading terminal access, because access to deposits/withdrawals is split from trading access by your broker. Our app requires only trading terminal access to operate correctly. Feel free to do your own research on this subject if you want.

When you add your trading account to our app via MetaApi, you expose your MT account password (so that our app can connect to your broker) and your API calls to our app.

In our company we employ standard industry security protocols. The application code is being reviewed by senior management before going into production. The cloud infrastructure runs on an isolated network and all ingoing and outgoing communication is encrypted and uses strong authentication. The number of people who have access to production infrastructure is limited to a single person who administers the infrastructure and resolve technical issues if they arise.

How do you recommend to secure my account?#

We recommend you to add your MT accounts to MetaApi using investor (read-only) password if possible. This approach should work fine for most trade monitoring apps using MetaStats API, since they do not need to execute trades.

How can I get metrics for a specific period?#

You can configure MetaStats application to track several extra metrics during specific time periods. How to configure see https://metaapi.cloud/docs/provisioning/models/extension/#metastats. What will be received CustomPeriod model.

Other questions#

Any question? Post it via online chat any time to get a response. We will be happy to answer.